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VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I choose the right structural connector for my project?

The right connector depends on the type of structure, materials, connection requirements and application. Browse our product information and technical resources, or contact our team with your project details for product guidance.

Can RUVIJIAN help me find a connector for a specific application?

Yes. Whether you are working on timber framing, decking, pergolas, fencing or other outdoor structures, you can send us your requirements and we can help identify suitable product options.

Can I request a quote for RUVIJIAN products?

Yes. Use our Request a Quote form and provide the product names or codes, required quantities and any relevant project information. Our team will review your request and get back to you.

Where can I find product specifications and installation information?

Product specifications are available on individual product pages where provided. You can also visit our Resources section for technical guides, installation information, catalogues and other useful documentation.

Do you support bulk or trade enquiries?

Yes. Contractors, builders, distributors and other trade customers can contact us regarding larger quantities and ongoing product requirements. Include your expected quantities and project or business requirements when contacting us.

What information should I provide when contacting RUVIJIAN for technical support?

To help us understand your enquiry, please include the product name or code, intended application, materials being connected, required quantity and any relevant drawings, dimensions or project details available.

INFORMATION ABOUT US