Terms & Conditions

Last Updated: August 14, 2026

Welcome to RUVIJIAN.

These Terms & Conditions govern your access to and use of the RUVIJIAN website, including our product information, technical resources, enquiry forms, quotation services, online purchasing features where available, and other website services.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

1. About RUVIJIAN

RUVIJIAN provides information and solutions relating to structural connectors, brackets, anchors, fastening products, construction hardware, and related building applications.

Our website may provide product specifications, images, technical information, installation guidance, downloadable resources, quotation facilities, and online purchasing functionality.

2. Website Use

You may use this website for lawful purposes, including:

Browsing RUVIJIAN products
Reviewing product information and specifications
Accessing technical resources
Requesting product information
Submitting project enquiries
Requesting quotations
Contacting our team
Purchasing products where online ordering is available

You must not use this website in any way that could damage, disable, disrupt, or interfere with its operation or security.

You must not attempt to gain unauthorized access to the website, server, accounts, databases, or other systems associated with RUVIJIAN.

3. Product Information

We aim to provide clear and useful information about RUVIJIAN products.

Product descriptions may include dimensions, materials, finishes, applications, specifications, installation information, photographs, illustrations, and other technical details.

While reasonable efforts may be made to keep this information accurate and current, product information may change as products are developed or updated.

Images and illustrations are provided for general reference and may not always represent exact colors, finishes, proportions, dimensions, packaging, or other product characteristics.

Always verify relevant product specifications before ordering or installation.

4. Product Selection and Suitability

Selecting the correct structural connector, bracket, anchor, fastener, or other construction product depends on the specific project and application.

Factors may include:

Materials being connected
Structural loads
Dimensions
Environmental conditions
Installation method
Corrosion exposure
Building design
Applicable building codes and standards
Other project-specific requirements

Information provided on this website should not automatically be treated as a substitute for project-specific professional engineering, architectural, or other qualified technical advice where such advice is required.

The customer, contractor, installer, designer, engineer, or other responsible professional should confirm that the selected product is appropriate for the intended application.

5. Installation

Products should be installed according to applicable product instructions, specifications, approved construction practices, and relevant regulations.

Incorrect product selection, modification, installation, fastening, or use may affect product performance.

Where professional design, engineering approval, permits, inspections, or other technical requirements apply to a project, these should be obtained from appropriately qualified professionals or authorities.

6. Technical Information and Resources

RUVIJIAN may provide:

Technical guides
Installation guides
Product specifications
Catalogues
Drawings
Product data
Articles
FAQs
Other educational resources

These resources are provided to assist customers in understanding our products and their potential applications.

Technical information should be reviewed together with the requirements of the specific project and any applicable standards, regulations, and professional recommendations.

7. Requests for Quotations

Submitting a Request a Quote form does not automatically create a contract or guarantee product availability.

Quotation requests may require information including product codes, quantities, delivery requirements, project information, and other relevant details.

Any quotation provided by RUVIJIAN may be subject to its stated:

Validity period
Pricing
Product availability
Delivery conditions
Taxes
Shipping charges
Payment requirements
Other quotation-specific terms

An order is not necessarily accepted merely because a quotation has been requested or issued.

8. Orders and Purchases

Where products can be purchased directly through the website, customers are responsible for providing accurate billing, shipping, contact, and order information.

RUVIJIAN reserves the right, where legally permitted, to decline or cancel an order in circumstances such as:

Product unavailability
Incorrect pricing
Incorrect product information
Payment problems
Suspected fraudulent activity
Delivery restrictions
Other reasonable circumstances preventing fulfillment

If payment has already been collected for an order that cannot be fulfilled, the appropriate refund process will be followed.

9. Pricing

Product prices displayed on the website may change without prior notice.

Unless expressly stated otherwise, displayed prices may not include taxes, shipping, handling, customs duties, or other charges that could apply to an order.

The final amount payable should be confirmed during checkout or through the applicable quotation.

10. Payment

Where online payments are available, payments may be processed through third-party payment service providers.

Customers agree to provide valid and authorized payment information.

RUVIJIAN may not directly receive or store complete payment-card information where payment processing is handled securely by an external payment provider.

11. Shipping and Delivery

Shipping availability, charges, delivery methods, and estimated delivery times may depend on:

Product type
Quantity
Customer location
Product availability
Carrier availability
Order size or weight

Any delivery dates or timeframes provided are estimates unless expressly guaranteed.

Additional shipping terms may be provided during checkout, within a quotation, or in a separate Shipping Policy.

12. Returns and Refunds

Returns, exchanges, cancellations, and refunds are subject to RUVIJIAN’s applicable return and refund policies and any rights available under applicable consumer law.

Certain products, including custom, specially manufactured, modified, clearance, or special-order items, may be subject to different return conditions where legally permitted.

Customers should review the applicable return requirements before returning a product.

13. Product Availability

Product availability may change without notice.

The appearance of a product on the RUVIJIAN website does not guarantee that it is currently available for purchase or immediate delivery.

Where appropriate, alternative products or expected availability information may be provided.

14. Warranties

Any product-specific warranty will be governed by the warranty terms provided with or applicable to that product.

Warranty coverage may depend on factors such as correct selection, storage, handling, installation, maintenance, environmental exposure, and intended use.

Nothing in these Terms & Conditions is intended to exclude rights or warranties that cannot legally be excluded under applicable law.

15. Intellectual Property

Unless otherwise stated, website content belonging to RUVIJIAN, including its branding, text, graphics, product presentations, page designs, documents, and other original materials, is protected by applicable intellectual property laws.

You may view and use website content for legitimate personal, purchasing, project-evaluation, or business-reference purposes.

You may not reproduce, republish, distribute, commercially exploit, or substantially modify protected RUVIJIAN content without authorization, except where permitted by applicable law.

Third-party names, trademarks, images, documents, or other materials remain the property of their respective owners.

16. User-Submitted Information

When submitting an enquiry, quotation request, drawing, specification, photograph, or other material, you confirm that you have the right to provide that information to RUVIJIAN.

Information submitted may be used as reasonably necessary to:

Respond to your enquiry
Evaluate your requirements
Recommend relevant products
Prepare quotations
Provide requested support

Personal information will be handled in accordance with our Privacy Policy.

17. Third-Party Links

Our website may contain links to external websites or third-party services.

These links may be provided for convenience or additional information.

RUVIJIAN does not control third-party websites and is not responsible for their content, availability, security, products, services, or privacy practices.

18. Limitation of Liability

To the extent permitted by applicable law, RUVIJIAN will not be responsible for indirect, incidental, special, or consequential losses arising solely from the use of, or inability to use, this website.

Product-related rights, responsibilities, warranties, and liabilities may be subject to separate product documentation, contractual terms, and applicable law.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.

19. Privacy

Your use of this website is also subject to our Privacy Policy.

The Privacy Policy explains how personal information submitted through our website may be collected, used, stored, and handled.

20. Changes to These Terms

RUVIJIAN may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices, or legal requirements.

The latest version will be published on this page with an updated revision date.

Continued use of the website after changes become effective constitutes acceptance of the revised terms to the extent permitted by applicable law.

21. Governing Law

These Terms & Conditions will be governed by the laws applicable to the RUVIJIAN business and its operations, subject to any mandatory rights or laws that apply to customers in their jurisdiction.

Before publishing this section, insert the actual company jurisdiction/country once confirmed.